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Powering Innovation in CX and AI

Redwood Technologies Group

Redwood Technologies Group

Redwood Technologies Group is the holding company for all Group entities around the globe.

Content Guru is a world-leading Customer Experience (CX) provider. Through its best-in-class communications solution, storm®, Content Guru works with organizations the world over to create an outstanding experience for their customers.

Potomac Integration and Consulting works with governments to design and implement secure communications systems. Founded in 2006, the company operates mission-critical communications for its clients.

Our Services are Available in Over 150 Countries

Charitable Giving

From environmental initiatives to education, from mental health helplines to sports teams, The Redwood Technologies Group provides invaluable support to hundreds of organizations. 

We have sponsored the Soldiering On Awards for eight years, recognizing the outstanding accomplishments of those in the armed forces community. Additionally, we achieved the Gold Award in the Armed Forces Covenant Employers’ Recognition Scheme. In 2023, we began a partnership with the Worldwide Fund for Nature (WWF), transforming its cloud communications at a reduced rate, and inaugurating the ‘Content Guru Auditorium’ at WWF’s global HQ. 

We created a significant endowment fund with Berkshire Community Foundation (BCF), which supports vulnerable groups throughout the county by distributing grants and supporting local charities. We worked with BCF to create a Business Philanthropy Club, to connect local businesses with good causes. The club has seen donations of millions of pounds from enterprises since it was founded. 

We are a proud sponsor of the Pride of Bracknell Forest Awards, which recognizes and celebrates excellence in the Berkshire area. Celebrating both adults and young people in business, education, sport, and more, the Pride of Bracknell Forest Awards elevate the very best of Berkshire. 

Environmental

We are committed to environmental sustainability. Our journey to Net Zero is overseen by our ESG committee, which reports to the board.  

We take environmental responsibility seriously. All of Content Guru’s data centers in Mainland Europe, AsiaPAC, and the Americas use 100% renewable energy, and we are working towards net zero in its UK availability zone. Our flagship business, Content Guru, has achieved internationally recognized environmental accreditations, including the ISO 14001 Environmental Management Standard certification. 

Across its global offices, Content Guru has deployed a range of initiatives to reduce its carbon footprint as part of our Carbon Reduction Plan. 

Governance

We put quality first. You deserve to work with a partner who can guarantee the highest quality of product and business practice. 

With ISO 27001 and PCI DSS compliance, we have your data in safe hands. With ISO 9001, you can ensure the highest quality across your system. With ISO 14001, you can ensure environmental compliance across your entire IT ecosystem. In the summer of 2024, we achieved the FedRAMP security standard at the ‘High Impact’ level. FedRAMP is the security standard required by the US federal government, and this achievement makes us the go-to cloud communications provider for US federal bodies; something no other cloud CX provider has achieved. 

Discover the full list of our accreditations, and how we ensure the highest quality of service, every time.

Investors

Scottish Equity Partners (SEP) is a leading European growth equity investor, specializing in enterprise software and technology scaleups.
Working in close partnership with Redwood Technologies, SEP provides both capital and extensive resources to support the growth and development of our product-led propositions. SEP’s support is focused on helping us to solve mission-critical challenges for enterprise customers, while scaling our businesses internationally.

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